FAQ

HOW DO I KNOW WHAT SIZE I AM?

Sizing charts are provided on each product page and are accessible by clicking the link "Size Chart". Check the measurements to insure a perfect fit.

 

WHERE CAN I FIND CARE INSTRUCTIONS?

Care instructions and details are printed on the products itself or on a label attached to the product.

 

WILL I BE CHARGED ANY ADDITIONAL CUSTOMS FEES?

Import and customs duties vary from country to country, and are usually charged when the parcel reaches it's selected country destination. Because of that we cannot know if your parcel will be charged or what the cost would be.

 

WHAT IS THE ESTIMATED TIME OF DELIVERY?

Depending on your region the estimated time of delivery can take up to max. 5 working days. As soon as your order has left our warehouse you will receive a confirmation mail.

 

WHERE CAN I GET A COUPON CODE?

To catch one of the coupons we occasionally send you might want to Subscribe to our newsletter, or follow us on Instagram and Facebook.

 

HOW DO I USE A COUPON CODE?

After choosing the products go to your cart (VIEW CARD) where you will see a "Use Coupon Code" button. In order to redeem it simply enter the code as its shown. You will be immediately able to see the discount amount and your current order total, upon which you need to proceed to the checkout phase to complete the order.

 

CAN I RETURN AN ITEM?

Yes. Before sending the item(s) back, please contact us at Returns page or at store@sheezicknareezick.com with the stated issue and your order number. We will only accept returns that are made within two weeks since the order was shipped out. The returned item(s) must be unworn, undamaged and in their original condition along with the package. Be sure to always obtain the postage receipt before you send us the return, in case of damage or loss. Prior to sending please check if the package is damaged, if it is we require that you provide suitable packing before sending it back to us. Any goods damaged during transport on their way back will be considered your responsibility. 

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